Shipping & Delivery Policy

Thank you for visiting and shopping at Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time

 All orders are processed within 1-3 business days. Orders are not shipped or delivered on holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipment methodEstimated delivery timeShipment cost
Door to door1-2 daysRs. 200/- Colombo and suburbs. (Free for orders over Rs. 3000 /-)
Local Pickup1-2 daysFree
Courier (Outside Colombo)4-7 Business daysRs. 600/-

* Overnight delivery is only available for orders with delivery addresses within Colombo

Delivery delays can occasionally occur.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your invoice. You might have to share your GPS location for us to find your location.

Customs, Duties and Taxes is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages if you received your order damaged, please contact us to file a claim. Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We currently do not ship outside the Sri Lanka.

Returns Policy

Our Return & Refund Policy provides detailed information about options and procedures for returning your order